Saturday, April 20, 2019

Plan and Hire a Consultant

- From Ann Moals -

Plan and Hire a Consultant

Training is a very rewarding profession and I enjoy it. Most sessions end well with students equipped, charged and ready to use their new found skill. I’ve noticed that for the most part, continuing education students have learning expectations that are quite simple and address two questions. How does it work? And; how can I use it? And of course there are the exceptions.

Business people and decision makers have a tough job. Not only do they have to keep the wheels turning with sales and performance, they have to look down the road and see what business opportunities are ahead. Business documentation processing certainly has evolved from the typewriter and simple word-processor days from when I was in “college”, (yep). And I would argue that one major requirement for business success is for leadership to have the ability to know what automated options are available, and to have the resources to make it happen.

That’s where I come in. With over 20 years of the ever evolving knowledge of automation, I have definitely had to keep up with the times. While there are standard favorite applications for business processing, there are also new kids on the block as well. The paradigm shifts from data to Big Data, and from robotics to AI (Artificial Intelligence) says it all. My training sessions include teaching today’s relevance and the foresight of making it happen in the business future.

While most of my students attend training sessions to improve their immediate performance, there are some that attend to “sharpen the saw” and “think tank” their future business processes. Both reason’s are valid. What I do believe however, is that the student who is there to learn and analyze their future business processes are really setting themselves up for success.

Everything can’t be learned in an 8 (eight) hour classroom setting. Plan and hire a consultant. Use the classroom to prepare your business SME (subject matter expert). That way, you can hit the ground running with a good idea of what you want the consultant to develop. This will save the business time and money because the SME can provide educated direction and a sound draft of preliminary requirements.

"Ann is a Sr. Consultant for ASBNC Training & Consulting who has over 20 years of helping organizations improve performance and operating support through training and business process improvement."

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